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Rider being dropped off safely at a residence

Safety Centre

Prepared people make safer journeys.

Drivver combines eligibility, trip information, community standards and reporting routes to support safety. No platform, screening process or technology can remove every risk.

Before, during and after.

Before a ride

Use the right account. Confirm pickup. Review category limits. Match the driver, vehicle and registration. Use required seat belts or helmets.

During a ride

Keep communication respectful. Follow legal capacity and equipment rules. Use available route and sharing tools. If danger is immediate, put physical safety first and contact public emergency services.

After a ride

Use the trip record to report safety, conduct, payment, lost item or collision issues through the correct route.

Rider Safety

Check, share and ride responsibly — practical steps for every trip.

Rider safety guide

Driver Safety

Confirm, follow the law and report — practical steps for driver-partners.

Driver safety guide

Looking for trip insurance details? See our Insurance page.

Emergency distinction: Drivver is not police, rescue or a medical service and cannot guarantee an emergency response. After urgent help is underway, report the trip so the platform can take appropriate action.

Need help right now?

If you're facing an incident or emergency related to a trip, get help immediately.

Get incident help